Shipping policy
Effective date: March 5, 2024
At Danny's Girl Trunk, we are committed to delivering your order promptly and accurately. This Shipping Policy outlines our shipping practices to ensure a smooth experience for our customers.
1. Shipping Options
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5 to 7 business days depending on location.
- Expedited Shipping: Estimated delivery within 2 to 3 business days.
- Overnight Shipping: Next business day delivery for orders placed before 3 pm EST.
2. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. You can view the estimated shipping cost at checkout before completing your purchase.
3. Order Processing
Orders are processed within 1 business days of receiving your order. Orders placed after 5 PM EST will be processed the next business day. Please note that processing times may be longer during peak periods or due to unforeseen circumstances. in which I will communicate this with you via email.
4. Delivery Times
Delivery times are estimates and are not guaranteed. They may vary depending on the shipping destination, weather conditions, and other factors outside our control.
5. International Shipping
We ship internationally to select countries. International shipping rates and delivery times vary based on the destination. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier's website.
7. Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or legal regulations. We will notify you if your order cannot be shipped due to these restrictions.
8. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at 1(800)559-7595 or msdanny@dannysgirltrunk.com. We will work with the carrier to resolve the issue and ensure you receive your order.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at dannysgirltrunk@gmail.com.